Terms and Conditions

  1. INTRODUCTION
    WELCOME TO WWW.KROME.CO.IN (“WEBSITE”). THIS WEBSITE IS OPERATED BY KROME. THROUGHOUT THE SITE, THE TERMS “WE”, “US”, AND “OUR” REFER TO KROME. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO COMPLY WITH AND BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS (“TERMS”). PLEASE READ THEM CAREFULLY BEFORE USING OUR WEBSITE.

    This policy applies to all the KROME platforms (the “Site” or “Web Site” OR “Us” or “We” or “Social Media Platforms”), which is operated and owned by KROME, marketed and/or managed by KROME. It is KROME’s policy to comply with general laws for protecting user information and bank details shared for the purpose of availing KROME services. This regulates the processing of information relating to you and grants you various rights in respect of your personal data.

    Any Images, Data or Files Uploaded on the website must not be used without the consent of the authorized personnel of the brand.

 

  1. USE OF THE WEBSITE
    YOU MUST BE AT LEAST 16 YEARS OLD TO USE THIS WEBSITE. BY USING THIS WEBSITE, YOU REPRESENT THAT YOU ARE AT LEAST 16 YEARS OF AGE.
    YOU AGREE TO USE THIS WEBSITE ONLY FOR LAWFUL PURPOSES AND IN A MANNER THAT DOES NOT INFRINGE THE RIGHTS OF OR RESTRICT THE USE OF THIS WEBSITE BY ANY THIRD PARTY.
    YOU MAY NOT USE OUR PRODUCTS FOR ANY ILLEGAL OR UNAUTHORIZED PURPOSE.

 

  1. INTELLECTUAL PROPERTY
    All content, design elements, graphics, images, logos, product names, brand names, and other materials displayed on the Krome website (collectively referred to as “Content”) are the property of Krome. This includes but is not limited to trademarks, service marks, copyrights, and trade dress. The Content is protected by intellectual property laws and may not be used without prior written consent from Krome.

 

  1. PRODUCT DISCLAIMER
    Please note that while we strive to display our products, such as t-shirts, as accurately as possible on our website, the actual product colors, textures, and details may vary slightly due to differences in screen resolutions, lighting, and photographic conditions. The images are for illustrative purposes only and should not be relied upon as a precise representation of the final product.

    WHILE “KROME” STRIVES TO PROVIDE ACCURATE PRODUCT AND PRICING INFORMATION, TYPOGRAPHICAL ERRORS MAY OCCUR. IN THE EVENT THAT A PRODUCT IS LISTED AT AN INCORRECT PRICE OR WITH INCORRECT INFORMATION DUE TO AN ERROR IN PRICING OR PRODUCT INFORMATION, “KROME” SHALL HAVE THE RIGHT, ON OUR SOLE DISCRETION, TO MODIFY THE PRICE OF THE PRODUCTS, OR INFORMATION OF THE PRODUCTS OR TO REFUSE OR CANCEL ANY ORDERS PLACED FOR THAT PRODUCT, UNLESS THE PRODUCT HAS ALREADY BEEN DISPATCHED IN THE EVENT.

    Additionally, we reserve the right to modify the quantities available and the price of any product at any time without prior notice.

  1. ORDERS AND PAYMENTS
    All orders placed on the Krome website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including cases where the product is unavailable, there is an error in the pricing or description, or for any other reason. Once you place an order, you will receive a confirmation email containing the details of your order. Please note that this email does not constitute acceptance of your order, but is acknowledgment that we have received it.

 

  1. PAYMENT METHODS
    We accept various payment methods, including credit/debit cards, digital wallets, and other options as displayed at checkout. All payments are securely processed through trusted payment gateways to ensure the safety of your transaction.
    By providing your payment information, you authorize us to charge the specified amount for your order. You represent and warrant that you are the authorized user of the payment method provided.

 

  1. Order Modifications and Cancellations
    Once an order has been placed, it cannot be modified. If you wish to cancel your order, please contact us as soon as possible at [your email or phone number]. We will do our best to accommodate your request, but cannot guarantee cancellation if the order has already been processed or shipped.

    In the event of a cancellation by Krome (e.g., due to stock unavailability), we will notify you promptly and provide a full refund for the amount paid.

 

  1. SHIPPING AND DELIVERY
    SHIPPING COSTS AND DELIVERY TIMES MAY VARY DEPENDING ON YOUR LOCATION AND THE SHIPPING METHOD CHOSEN.
    WE ARE NOT RESPONSIBLE FOR DELAYS OR DAMAGES THAT OCCUR DURING THE SHIPPING PROCESS.